Find answers to common questions below, or email us directly — we're happy to help.
你可以在下方找到常见问题的解答,或直接发邮件联系我们——我们很乐意为你提供帮助。
What is the free trial and how does it work? 免费试用是什么?如何使用?
When you first open the app, a 30-day free trial starts automatically. During the trial you have full access to all Pro features — Scan Canvas and Compare — at no charge. No credit card is required. After 30 days, a one-time purchase is needed to keep Pro features.
首次打开应用时,30 天免费试用期将自动开始。试用期间你可以免费体验全部 Pro 功能——画布扫描与对比。无需信用卡。30 天后,继续使用 Pro 功能需要一次性购买解锁。
How do I unlock Pro permanently? 如何永久解锁 Pro?
Tap the Pro banner or lock icon on any Pro feature. You'll see the upgrade screen with a one-time purchase option for $12.99. This unlocks Scan Canvas and Compare permanently — no subscriptions or recurring charges.
点击任意 Pro 功能上的 Pro 横幅或锁定图标,进入升级页面,选择 $12.99 的一次性购买选项,即可永久解锁画布扫描与对比功能。没有订阅,没有续费。
I already purchased Pro — how do I restore it on a new device? 我已购买 Pro,如何在新设备上恢复?
Open the app and go to any Pro feature. Tap Restore Purchase on the upgrade screen. As long as you're signed in with the same Apple ID you used to purchase, your Pro access will be restored at no extra cost.
打开应用,进入任意 Pro 功能,点击升级页面上的恢复购买。使用与原购买时相同的 Apple ID 登录,即可免费恢复 Pro 权益。
How does the Grid Method work? 网格法是如何工作的?
The Grid & Color tab overlays a proportional grid on any reference photo. Set your canvas dimensions and the app divides both the photo and your canvas into matching cells. Copy one cell at a time to get proportions right. Tap any cell to zoom into a finer sub-grid for detailed areas like faces or hands.
在「网格与配色」标签页中,你可以在任意参考照片上叠加比例网格。设置画布尺寸后,应用会将照片和画布划分为对应的网格单元。逐格临摹,更容易把握比例。点击任意单元格可放大显示更细的子网格,适用于面部、手部等细节丰富的区域。
How do I use Scan Canvas? 如何使用画布扫描功能?
Open a project, tap the camera icon, and point your phone at your canvas. The app detects canvas edges automatically and places corner handles. Drag them to fine-tune, then tap Save. The perspective-corrected image is added to your project.
打开一个项目,点击相机图标,将手机对准你的画布。应用会自动检测画布边缘并放置角点标记。拖动标记精调裁剪范围,然后点击保存。校正后的图像将添加到你的项目中。
How does Compare work? 对比功能如何使用?
Compare overlays your reference photo and your latest canvas scan so you can spot differences. Switch between Tint Mode — misaligned shapes appear as separate colour areas — and Sketch Mode — both images become pencil outlines. Use the slider to blend between them.
对比功能将参考照片与最新的画布扫描叠加显示,帮助你发现差异。可在着色模式(错位形状以不同颜色区分)和素描模式(两张图像转为铅笔线稿)之间切换,并用滑块调节混合程度。
How do I create a timelapse video? 如何生成延时视频?
Inside a project, add a canvas scan at each stage of your painting. Once you have several scans, tap Export Timelapse. The app renders them into an MP4 video showing your progress from blank canvas to finished piece. You can save it to your photo library or share it directly.
在项目中,在每个创作阶段添加画布扫描。积累若干张扫描后,点击导出延时视频,应用会将扫描渲染成一段 MP4 视频,展示从空白画布到完成画作的全过程。可保存至相册或直接分享。
How does the colour mixer work? 调色功能如何使用?
First add your paint colours in the My Paints section — search by paint name, Colour Index Name (e.g. PY83, PB29), or hex code. Then in Grid & Color, tap any pixel in your reference photo. The app shows the closest colour match and suggests a mix using the paints you own.
首先在我的颜料中添加你拥有的颜色——可通过颜料名称、颜料色号(如 PY83、PB29)或十六进制色码搜索。添加后,在「网格与配色」中点击参考照片中的任意像素,应用会显示最接近的颜色匹配,并基于你手头的颜料给出调色建议。
Can I transfer projects between devices? 能在设备之间传输项目吗?
Yes. Inside any project, tap the ⋯ menu and choose Export Project. This creates a file you can AirDrop, share via Files, or send to yourself. On the new device, open the file to import the project with all its scans and data.
可以。在任意项目内,点击 ⋯ 菜单,选择导出项目。生成的文件可通过 AirDrop、文件 App 或其他方式传输。在新设备上打开该文件即可导入项目及其所有扫描和数据。
Does the app work offline? 应用可以离线使用吗?
Yes — the app works entirely offline. No account is needed and no data is sent to any server. All your photos, projects, and paint inventory are stored on your device.
可以——应用完全离线运行。无需账号,不向任何服务器发送数据。你的照片、项目和颜料库全部存储在设备本地。
What iOS version is required? 需要什么 iOS 版本?
Artist in Training requires iOS 16 or later.
「未来画家」需要 iOS 16 或更高版本。
I found a bug or have a feature request — how do I report it? 我发现了 Bug 或有功能建议,如何反馈?
Email us at info@goldrivertech.com with a description of the issue or your idea. We read every message and appreciate the feedback.
请发送邮件至 info@goldrivertech.com,描述你遇到的问题或你的建议。我们认真阅读每一封来信,非常感谢你的反馈。
Still need help?
仍需帮助?
Email us and we'll get back to you as soon as possible.
发邮件给我们,我们会尽快回复。
info@goldrivertech.comGold River Tech · goldrivertech.com